Welcome to the help center

FileOpen and Adobe Reader 11

If you have upgraded to Adobe Reader 11, and are having problems reading FileOpen encrypted files, you will need to install the latest FileOpen plugin from the FileOpen site.

Step 1: We advise that you un-install the old version first.

Step 2: Install the latest FileOpen plugin.

Contact Us

Our world-class Customer Care team is available to assist you.


Contact Us