Welcome to the help center

  1. Help Home
  2. Accessing Documents
    1. Accessing Content
    2. FileOpen
    3. Secure PDF
  3. Account
  4. Accuris W9
  5. Banking Instructions
  6. Contact
  7. Copyright
    1. Accuris Copyright Info
    2. Copyright Notices
  8. Document Formats
    1. Multi-User PDF
    2. PDF
    3. Print
    4. Print + Online
    5. Printed Edition + PDF
    6. Redline
    7. Secure PDF
    8. Self Extracting File Format (SEFF)
  9. FileOpen
    1. FileOpen and Adobe Reader 11
    2. FileOpen and Google Chrome
    3. How Do I Change My Print Settings, Like Double Sided Printing?
    4. Other FileOpen Plug-in Installers
  10. Glossary
  11. My Tracker
  12. Orders and Billing
    1. Ordering Options
    2. Return Policies
  13. Payment Method
    1. Check
    2. Credit Card
    3. Invoice
    4. Wire Transfer/ACH
  14. Search Tips
  15. Shipping and Customs
    1. International Shipping
    2. Estimated Delivery Times
    3. Shipping Options
  16. Subscriptions
  17. Tax Exemption

How Do I Download My Documents?

If you have Adobe Acrobat Reader 8.0 or higher, and you are downloading SPDF files, please go to step 2. 

If you have already installed the FileOpen plug-in, or are downloading non-SPDF files, please go to step 3. 

1. If not already installed, download and install the current free edition of Adobe Acrobat Reader.

2. Download the free Adobe-approved FileOpen plug-in for Acrobat Reader.

3. Click on the My Account button in the top right of your screen, and select My Downloads.

* If you are not already signed in to your Techstreet account, you will be prompted for your username and password. Once signed in you will be taken to your download page.

4. Click on the DOWNLOAD button associated with your file.

5. Select the option to SAVE your file.

* Please do not rename your file, as this may cause irreparable damage to your download.


FOR SPDFs ONLY: After you have downloaded your file, you must be connected to the Internet to open it the first time. When you open your SPDF file, it locks to your computer.

NOTE: FileOpen is compatible with the following versions of Acrobat:

Windows: Adobe Reader/Adobe Acrobat 9.0 or later
Mac: Adobe Reader/Adobe Acrobat 9.0 or later
Linux: Adobe Reader/Adobe Acrobat 7.x or 8.x

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